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Control and Policy Manager, Lending Operations

Retail Lending

Location: This position is fully remote and must be located either in the Eastern time zone of the US or the UK.


Celsius addresses the financial needs of today’s consumers worldwide through a democratized interest income and lending platform accessible via mobile and desktop app. With a mission to put unparalleled economic freedom in the hands of the people, and a core belief that financial services should only do what is in the best interests of the community, Celsius is a modern earning and lending platform where membership provides access to curated financial services that are not available through traditional financial institutions. Crypto holders can earn yield on the digital assets in their account with Celsius, and can borrow fiat or stablecoins against their crypto collateral at the lowest interest rates in the space.  

The Celsius team is committed to doing good and doing well. We believe in the power of disruption and the importance of decentralization to create a new system that acts in the best interest of everyone. Each member of our team brings something unique and innovative to the table, but the common thread that links us together is our passion for blockchain, equality, and leading the next financial revolution that changes the equation to bring power back to the people.


Celsius is searching for a diligent and professional Control and Policy manager to join our dynamic Retail Lending department. You will be responsible for ensuring our business operations and procedures comply with legal regulations and internal policies. In this position, you will perform a range of duties including evaluating all current and new compliance guidelines, reviewing department processes, and help develop/maintain department procedures. The successful candidate will be an excellent communicator, with strong attention to detail, ability to represent the department in related discussions, and garner partnership and agreement across the organization

  • Develop and implement lending operations policies, standard operations procedures in alignment with regulations and compliance practices.
  • Oversee and manage all compliance processes across the Retail Lending organization effectively. Coordinate with all department managers to review departmental compliance policies.
  • Responsible for leading Quality Assurance and supervisory oversight to include design and implementation of QA guidelines and processes for the Retail Lending team.
  • Design and monitor control systems to resolve violations of legal rules and internal policies.
  • Perform periodic audits on business org/company procedures and processes.
  • Lead manager and employee training sessions on legal and compliance issues, updates and changes.
  • Recommends benchmarks that will be used to measure the company’s performance.


  • 5-7 years of professional experience in key control, policy,  management and compliance operations roles. 3 years in a compliance role or similar position.
  • Experience working and communicating across global teams 
  • Experience with project management in an operations environment required.
  • An analytical mindset with excellent organizational skills.
  • Bachelor’s degree in Business, Finance, Economics, or related field or equivalent education and related training.
  • Must be able to cultivate a high performing team environment.
  • Must have crypto user experience and acumen. Professional crypto experience is not required.
  • Ability to work collaboratively and independently
  • Strong results orientation, which includes meeting commitments and targeted/required delivery dates.
  • Excellent verbal, written and presentation skills, with the ability to define problems and persuasively present conclusions.

Apply here 👉 Control and Policy Manager, Lending Operations job